Our Core Privacy Commitment
SurePortal is built on a ZERO-RETENTION, TEMPORARY-ONLY data model.
We do not collect, store, use, or retain client data beyond the temporary transmission period (30-120 minutes).
What We DO NOT Do
- Store or retain submitted client data beyond the retention period
- Keep any copies, backups, or archives of submitted data after deletion
- Use submitted data for any purpose other than temporary transmission
- Share, sell, or disclose client data to any third parties
- Use data for advertising, marketing, or analytics
- Train AI or machine learning models with submitted data
Information We Collect
1. Broker Account Information (Retained)
When you create an account, we collect and retain:
- Full name
- Email address
- Password (encrypted)
- Business/agency name
Retention: Duration of your active account, deleted 30 days after account closure
2. Client Submitted Data (TEMPORARY ONLY)
Client data includes sensitive information such as:
- Social Security Number (SSN)
- Bank account information
- Personal identification details
Retention Guarantee:
- Maximum retention: 120 minutes OR upon first viewing
- One-time view: Data immediately deleted after viewing
- No recovery: Deleted data cannot be recovered by anyone
- No backups: We maintain NO backups or archives
Data Security
- Encryption in Transit: TLS 1.3 with strong cipher suites
- Encryption at Rest: AES-256 encryption
- PIN Protection: Unique PIN code for each secure link
- Automatic Deletion: Multiple layers of guaranteed data destruction
Your Rights
You have the right to:
- Access and update your account information
- Delete your account at any time
- Request information about our data practices
- Opt out of marketing communications (we don't send marketing emails)
Third-Party Services
We use the following service providers:
- Supabase (database and authentication)
- Vercel (web hosting)
All service providers are bound by strict data protection agreements and cannot access client submission data.
Compliance
We comply with relevant regulations including the Gramm-Leach-Bliley Act (GLBA), California Consumer Privacy Act (CCPA), and other applicable data protection laws.
Note: This is an abbreviated version for display purposes. The full Privacy Policy document contains additional details on data retention schedules, international data transfers, state-specific privacy rights, and other important information. By creating an account, you agree to the complete Privacy Policy.